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The hardware quality seems good, both in terms of design and manufacture. In particular, the large fan and intake grilles should prevent any drive overheating issues, and the grilles are easily accessible for cleaning. However, when I connected the unit to the eSATA port on my motherboard (Abit AB9 Pro), it could only see drive 1. Same behavior in both Windows 10 Pro x64 and Ubuntu 17.04 x64, so this has to be a compatibility issue with the eSATA interface itself. When I tried a separate eSATA PCI-e interface card, that saw all four drives and I was able to create a software RAID, which has been working well ever since. WIth that one caveat (you may have to try multiple eSATA interfaces to find one that can see all four drives), I am pleased with this unit so far.
Verified purchase: Yes | Condition: Refurbished
Needed a replacement for my previous tower that failed after 8 years. Purchased this unit and replaced my drives into the new unit which were RAID that I had a feeling would not work. When booted up it didn't work properly but was a very easy fix, nothing to really do except reboot the system and all was fine, had to assign drive letters but works flawlessly.
Verified purchase: Yes | Condition: New