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The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook by Melvin L. Silberman, Freda Hansburg (Paperback, 2005)

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Price:
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Each title in the series focuses on a core interpersonal or team-related skill and can be facilitated in the workplace, or as part of a formal training program. The 60-Minute ACTIVE TRAINING Series How to Bring Out the Better Side of Difficult People PARTICIPANT'S WORKBOOK Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others.