GREAT book. Very informative !!!!
Verified purchase: Yes | Condition: Pre-owned
Better than what we were anticipating. Would buy from them again and again. Hard to find a book that actually contains the information that is used daily. This is a great book and look forward to getting more from them.
This book was recommended by our Business Performance Office as a good addition to any reference library. The book provided excellent tools for anyone leading or working with an LSS team. Great illustrations and examples.
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