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The Listening Leader: Powerful New Strategies for Becoming an Influential Communicator by Richard M. Harris (Hardcover, 2006)

About this product

About this product

Product Information

In today's complex, fast-paced, high-intensity organizations, effective communication is paramount. But all too often, messages are misinterpreted, ignored, or missed altogether-stifling creativity, dampening morale, and even threatening achievement of basic goals. Harris's book is about improving communication by focusing on listening, and, in the process, developing more effective leadership skills throughout the organization. It explores ways in which managers and employees alike can elevate listening to the level of influence-to maximize conversational value and relationships through response and feedback. The Listening Leader integrates insights from management and psychology to offer practical techniques for overcoming common barriers to effective listening. With tips for keeping listening sharp and advice for boosting memory and recall, Harris provides readers with the tools to engage in much more productive dialogue with colleagues, supervisors, employees, and customers, as well as within relationships beyond work. The Listening Leader demonstrates that turning listening from a passive, compliant activity into an active, influential one contributes to more dynamic, trusting, collaborative, candid-and profitable-relationships through which everyone benefits.

Product Identifiers

Publisher
ABC-Clio
ISBN-13
9780275989835
eBay Product ID (ePID)
94537114

Product Key Features

Author
Richard M. Harris
Publication Name
The Listening Leader: Powerful New Strategies for Becoming an Influential Communicator
Format
Hardcover
Language
English
Subject
Business
Publication Year
2006
Type
Textbook
Number of Pages
152 Pages

Additional Product Features

Title_Author
Richard M. Harris
Country/Region of Manufacture
United States

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