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Techniques of Writing : Business Letters, Memos, and Reports by Courtland L. Bovee (1989, Perfect, Revised edition)
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Author: Courtland L. Bovee. The text eases the job of teaching, as students are not only told what to do, they are shown, step-by-step. Short, applications-oriented exercises enable students to practice what they have learned and allow instructors to pinpoint areas which require more work.