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I love this fireplace! It not only adds a cozy touch to my living room, but it also is practical in that I will use the space heater function in the winter months. All the materials are solid wood, and the assembly instructions were clear and easy to follow.
Verified purchase: Yes | Condition: New
Item was delivered 2 d.ays before promised date. Easy assembly, took me about an hour and a half. Looks fantastic, quality is better than expected. The adjustments and settings are easy to set. The flame looks better than the competitors I looked at and almost purchased. The heater heats up the the 16x20 room with 12ft cathedral ceiling as supplemental heat enough that the main furnace does not cycle as much as it used to with out it. I would and have, recommend this product to my friends.
Verified purchase: Yes | Condition: New
This fireplace is beautiful, the fire looks real the quality of the mantel is great. It adds great ambiance to the living room. It was fast and easy to put together and shipped extremely fast. I am so glad I decided on this fireplace.
Verified purchase: Yes | Condition: New
Item shipped very quickly in two boxes; one with the heater unit, and the other larger, heavy box with the wood pieces. Boxed with rigid styro and individually wrapped, these wood pieces are heavy (!) and nicely finished. (The hardware bag and instruction book are in the larger box... towards the bottom... keep unpacking.) Every piece has a coded sticker (even a right or left side) that coordinates with the step by step instruction book. The hardware bag is even coded and divided into sections. The 'marble' surround is a formica-like photo on mdf, but it looks quite good... considering the price of this piece. To assemble, one needs to have your own phillips screwdriver. It helps if you also have a tool with the octagon tip of an allen wrench (...the little one provided is not very user-friendly.) Note: it really helps to be familiar with how cam bolts and locks go together ( check YouTube ) as there are a few of those to put together in the vertical joints of this piece. Company says that this should take about 60 minutes to assemble. ( Took me quite a bit longer, because of needing to learn how to use those cams first...) Bottom line - a stylish electric fireplace that is quality made. Recommended hands-down.Read full review
Verified purchase: Yes | Condition: New
I am very pleased with this product. The assembly instructions were good with little verbal description (making it easy to understand in all languages) but with thorough assembly drawings and each part lettered so right is put on the right, left on the left. Spread the parts out, read the instructions, and you can't go wrong.
Verified purchase: Yes | Condition: New