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Samsung has made a very nice washer, with one part in it that does not meet the standards that a thousand dollar machine needs to meet. There are lots of nooks and crannies on this flange for excess soap to adhere and that causes the pot metal casting to corrode and eventually fail. This part is made to the same standards, so it fits perfectly in its place and makes the machine run like new. However, I have no doubt that I will be replacing it again in 4-6 years. If there was a way to powder coat or epoxy the casting so that something was keeping the soap from adhering to the metal (that wouldn't leach color into the wash), maybe we could hope a longer life, and I would pay more for such a part. To be clear, this replacement part was perfectly made to Samsung standards, but Samsung did not design the part as well as expected from its reputation.Read full review
Verified purchase: Yes | Condition: New
Whatever Samsung used as the original part turned to into a brittle mess of powdered laundry detergent, chunks of what should have been metal and sandy crud. Hopefully this one won't turn to mush! It's working well so far and the product is good for the price. FedEx delivered 2 days late, but that's not the merchant's fault. I'd buy from them again.
Verified purchase: Yes | Condition: New
Best price I could find anywhere! Exact fit and quality of the original. Flawed design from factory which will lead to probably needing another replacement in 5 years but from what I hear you can extend the lifetime of the spider arm by using washing machine cleaner to clean out excess fabric softener and soap buildup.
Verified purchase: Yes | Condition: New
The part was shipped fast. The part was good quality. Installed quick and easy.
Verified purchase: Yes | Condition: New
This is the right part for my samsung..It would be better if it was powder coated, but works fine as is.
Verified purchase: Yes | Condition: New
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