Great solid robust clear sound, easy for other person to hear. Only frustration is that it has no speaker phone. This would be a useful addition, so when you walk around away from the base, you wouldn't have to carry the headset. Otherwise - Great. Long-life battery. Didn't break when dropped. Happy.
Verified purchase: Yes | Condition: New
I've used a CT14 for 6 years and beat it up daily - it's probably been the most solid electronic equipment I've ever owned. So after a particularly bad drop where the plastic casing chipped, I thought I'd get an open box unit from eBay to replace it. It's got all the parts, but there was a reason it had been returned. The battery in the unit was completely dead, and unit has an issue with periodically flaking out - when a call come in it seems to re-set itself? Maybe once out of ten incoming calls, and it might only be when it's on a low battery, but still - not an issue my old unit ever had. But I've got a new battery in it, and we'll see how it performs compared to it's older brother long-term
Verified purchase: Yes | Condition: Pre-owned
I love this phone. I used this model when I was working and bought my own when I retired. It has a good loud programmable ring, very clear voice transmission and reception, and lets me wander all over the house and into the yard while I'm using it. It leaves my hands free to work as I talk, go in search of something as I'm talking about it, and be productive while I'm on hold. It holds a charge for a good long while and charges fully overnight. The headset is light and comfortable with the addition of a cushion for the earpiece, which wasn't included with my order but is readily available elsewhere. My last phone like this came with a clip so it could be worn rather than carried around, but I don't miss it, since I don't have anywhere to clip it on what I wear now. The set is small enough to fit in a large shirt pocket or, if you're brave and don't forget you're carrying it and sit down, in a pants pocket. The cord between phone and headset is plenty long for easy use.Read full review
Verified purchase: Yes | Condition: Pre-owned
I work from home full time and use a vpn connection to connect to my office out of state. My job is in a call center environment we’re I’m taking calls all day. This headset is very light weight and comfortable even after being on the phones for 8 hours. Since I only use my landline for work having one base was excellent. For the price point this is a great phone. If I had a gripe it would be the color of the LCD. A nice blue would have been nice just to give it some subtle contrast. I can agree with what others said with the buttons being small but since I use this with avaya software most of my call features can be controlled from the software itself and don’t really rely much on the button control other then mute. The only other suggestion would be having backlit numbers. During the winter months in New England it gets dark by 4:20 having some lighted buttons would be nice just to help make it easier to see them at night. Sound quality it excellent even at low volume. The boom mic is a little sensitive and does pick up a little bit of environment noise but much better then a regular landline phone so I can’t gripe. Overall excellent phone for those that spend long hours on the phone or work from home.Read full review
Verified purchase: Yes | Condition: Pre-owned
I'm a phone actress and was given this awesome phone last year as a gift. I can't even tell you how many 1000's of hours I've spent on it. It has never failed me since day one. I can usually get at least 10 hours of talk time and exceptional voice clarity. I recently purchased a second unit as a back up so I always have one fully charged. I highly recommend this phone. Worth every penny I paid.
Verified purchase: Yes | Condition: New
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