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I love the neato but I had to rate it good because the people that deseigned it up did not think about the person trying to set it up the most important thing is how to reset but you can not easily find out to hold the right button while depressing the right side. they should have made the screen much bigger they had the room but they only viewed it from a table top not the floor like we do.. I had my first one about 5 years and this one is much better the smart phone app only lets u turn it on I hope in time it will provide more features. It is a super product it cleans my biggish home in about 5 hours charging when it needs to
Verified purchase: Yes | Condition: New
The bottom line: Good vacuum cleaner but too sophisticated to non-tech people. Details: The robot is easy to install. The software MMI (man-machine-interface) is not polished yet (...) and suffers from bugs, for example: the Wi-Fi connection is not smooth, and I had to reset it 2-3 times till the application got connected with the robot, and till the robot got a connection with the router; The menu: it is possible to set the date/time only in the first time the device is turned on, later this Date/Time menu item just disappeard from the menu (this is the situation now). The time is updated after a successful wifi connection, but if there is no wifi then there is now way to set it, and the whole schelduled cleaning is useless; It is very easy to empty the dust box, but after re-inserting it back to its location doesn't tutn off the message: "Please empty..". It disappears only after few times of taking out and in, or after turning off and then on again.Read full review
Verified purchase: Yes | Condition: New
"Scooter" is awesome! He does a very good job cleaning the floors. As long as you keep up w/the maintenance (empty dirt bin, clean the brush/wheel, wipe the 2 sensors w/a q-tip every few cleanings, etc.)he doesn't leave behind any crumbs or spots it misses. I truly love "scooter" & have had well over a year now & not 1 complaint. I honestly would be lost w/out it & depend on it to keep my floors clean. I did have an issue of it acting confused & like it didn't know where to start cleaning. The floor plan it uses is the same as always has been but 1 day it just didn't act right & I was worried that something had happened & I wasn't going to have my handy robot vac because if it didnt work as well as it does, I wouldn't have it. I am very ocd about my floors & cannot stand anything sticking to my feet but once again, this vac is the greatest & exceeded all my expectations plus some so if it acts up then it may need to be connected to the internet w/the cord that comes w/it for an update. This is super easy to do. Neato app will walk you through it in a few steps & hopefully your issue will be resolved. Once again, you must keep the basic maintenance up or it will not perform proper but emptying dirt, cleaning hair, string, etc.off "brush", & taking a q-tip or whatever you prefer that is just plain, clean, dry, cotton type substance to wipe off sensors, is not much for you to do in 1st place so considering it's all you need to do for your floors to be vacuumed clean & properly...well you just can't get much better than that in my opinion but I use to spend 76mins every single night before I showered & went to bed, cleaning my floors. Waking up & having stuff stick to my feet is beyond aggravating & makes for a bad day. Now I just shower & go to bed & "scooter" does the job for me. Thank you Neato for making a good product that actually works as it says it does! You made my life a little easier!Read full review
Verified purchase: Yes | Condition: New
Researched various brand botvacs for a couple years, wasn't convinced they were ready for prime time. Wasn't about to pay the bucks for something that was going to get used a few times then relegated to the closet. Finally, settled on the Neato Botvac Connected. Works better than expected, cleans well, finds it's way around in adjacent angular areas and doesn't miss a spot. I just pick a few items off the floor before so it can clean better and let it go. It takes one recharge before done, but it's all automatic so it just happens-
Verified purchase: Yes | Condition: New
We're about 4 months into use and so far very happy with the purchase. It cleans well and seems durable to this point. I don't have any complaints; it can get stuck sometimes in tight places but overall has exceeded my expectations. I'm planning to change filters and perform recommended maintenance and with that don't see any reason for it not to last several years.
Verified purchase: Yes | Condition: New
We named our vacuum, Limpio. His name says it all! Bought this for my wife for a Mother's Day/Birthday present. She continues to remind me still how much she love this vacuum. It's nice that we can connect it to the WIFI and run it from wherever we are. If we're walking, we can start it up from our phones and when we get home it will be running or done depending on how long we are out. It always seems to know how to get back to the charger and recharge itself so it can finish the house. It does an excellent job at picking stuff up. I would say better than our last upright vacuum. Great for pet hair and cleans multiple surfaces without you needing to change anything. We have tile and wood interchanged throughout and it has not issues going from one to the next. We have stairs and it will not fall or go down them, and my wife left the back door open once and it vacuumed the back porch, ha ha, but that could be bad depending on your house. There are some down sides to it. It will suck up cords and fabric, so you need to make sure your floors are picked up. No clothes, charger cables or wires, bathroom mats, etc... This was a great incentive for us to keep things picked up more, and definitely for our kids too. It will not do other levels or floors in the house unless you take it to them and if they are too big to do in one charge, then you would have to pick it up when it's drained, charge it, and take it back to the other floor, otherwise it will do one floor without issue and charges itself. On Eco mode, it will run a rather large area without needing to be charged. We have about 1000 sqft on our main floor and it can do it in one charge depending on how many obstacles it has. Leave your room doors open if you want it to clean those rooms, close if not. The handy no go strip that come with it and can also be purchased separately is great for marking off areas you do not want it to clean up as well. I did lots of research on robotic vacuums before I made a purchase and this seems to get a lot of good reviews and I have not been disappointed yet.Read full review
Verified purchase: Yes | Condition: Pre-owned
This vacuum is awesome! I just wish I'd have invented it! I also wish I'd have gotten one along time ago. My Neato Connected works so much faster and better than my daughter's (her's is a different brand). No more back aches for me by vacuuming with an upright!
Verified purchase: Yes | Condition: New
I've used several different brands of robotic vacuums and settled on this model, this brand.I'm currently using 3 of them in all 3 needed locations. Does a GREAT job and unlike other Neato models I've tried, the D80 works and works. (Actually what I received was a D75...same machine, only the filter is different). Simply amazing how much this picks up EVERY DAY!
Verified purchase: Yes | Condition: Pre-owned
i never really thought this thing would work as good as it does, BUT i decided to get one and try it. i am very glad i did. I have a dog that sheds bad and had to vacuum every day after i get home from work. With the new neato all i do is set it to the time to start cleaning and away it goes. it picks up all the dog hair, brushes the carpets great. it does so well i only have to drag my full size cleaner out every 2-weeks and even then i dont get much in the bag. you wont be disappointed in this machine. it vacuums straight up and down like you would regularly vacuum. the first time you use the neato it will bump into things mapping its way, but after that it remembers and slows right down when it gets close to objects and just very lightly taps it to get a close vacuum. when its done it returns to charger and parks itself.Read full review
Verified purchase: Yes | Condition: New
This is The Best investment you will ever make. It is very accurate after it learns how to navigate your surroundings. It gives you time back and is super simple to learn. I absolutely will never d Go without again. Do not think that all are equal either. Neato brand far exceeds.
Verified purchase: Yes | Condition: New