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very easy to use but I needed help with their lawyers , nothing big , but needed some advice and they could not connect me to their dept . the excuse was that the new 2016 , was coming out and they were not available to assist me. I only had a question and could not get the help they said would be their for me. their product is good but at the end of the year they seem to close shop[. this was for 2014. I am trying it again for 2015, hope to get a little better service
Verified purchase: Yes | Condition: New
I've used H&R programs the past 3 years with no problems. However, this year was a nightmare. The program would not go from page to page correctly. It would go to a blank screen and I would have to click on the "go to" button repeatedly to finally get to the page I needed. I had to start the return over, because I realized that the program had let me skip a whole section due to not being able to move from page to page as I could in the past. It still will not let me in to the opening screen where I should be able to check the status of the return. I don't know whether I just got a bad disk, or whether all of them were this stubborn about moving easily from one page to the next. When I hit next, sometimes it skipped a whole section.
Verified purchase: Yes | Condition: New
This software works great, just the way it was designed to do. The only reason I downgraded it one star to "Good" is that this particular program used to be free, including free filing. Now it sells for over $30 at most retail locations. So, near the tax filing deadline, I was happy to find it for just over $10.
Verified purchase: Yes | Condition: New
The federal tax software was easy to use and worked great. The state tax software was able to compute my state taxes, but I had to file the state on paper since all necessary state forms weren't supported by the software. If the state return could have been filed electronically, I would have given it five stars,
Verified purchase: Yes | Condition: New
This is my 2nd year using H&R Block Deluxe Tax Software after several years of using Intuit Deluxe Turbo Tax. I stopped using Turbo Tax when 1 year (I forget when) they didn't include a State Return with their Deluxe Tax Software as they did in all previous years. I always just automatically bought Turbo Tax Deluxe and I though it sneaky to just drop the state return, without indicating a change, figuring they'd get people to upgrade to their more expensive software. Anyway, switching to H&R Block was the only way I could protest what Turbo Tax did. H&R Block was fine and was reasonably easy to use. It was different than what I was used to so I stumbled a couple times, but overall it was easy to use. The 1st year I used H&R Block, it auto filled the personal information form fields from my previous Turbo Tax return. A NICE SURPRISE. I am glad i witched to H&RB.Read full review
Verified purchase: Yes | Condition: New
