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Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products, and Your People by Joseph A. Michelli (2014, CD MP3, Unabridged edition)

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Product Information

Lead Your Business the Starbucks Way Foreword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C. One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the company's exemplary leadership practices. Joseph Michelli, author of the Wall Street Journal , USA Today , and BusinessWeek bestseller The Starbucks Experience , explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit--one person, one cup, and one neighborhood at a time. Michelli offers a perspective on the leadership principles that drove the iconic coffee company's resurgence from serious setbacks during the economic downturn--one of the few true turnaround stories of this time. And the company continues to grow dramatically, entering new markets and channels with fresh products and technologies. In Leading the Starbucks Way , Michelli establishes five actionable principles that fuel long-term global sustainability at Starbucks and that can be used in any company, in any industry: - Savor and Elevate- Love to Be Loved- Reach for Common Ground- Mobilize the Connection- Cherish and Challenge Your Legacy Leading the Starbucks Way is a penetrating look at the inner workings of one of today's most successful brands. The company gave Michelli one-on-one access to a variety of employees (called partners) to write this book--from baristas to senior leaders, including Howard Schultz, chairman, president, and chief executive officer. In short, success is all about loving your product, loving your customers, and loving your employees. Sincerely. Without fail. Even in the face of business challenges.

Product Identifiers

Publisher
Brilliance Publishing, Inc.
ISBN-10
1480595810
ISBN-13
9781480595811
eBay Product ID (ePID)
176442853

Product Key Features

Book Title
Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products, and Your People
Author
Joseph A. Michelli
Format
CD MP3
Language
English
Topic
Leadership, Corporate & Business History
Publication Year
2014
Genre
Business & Economics

Dimensions

Item Length
6.8in
Item Height
0.5in
Item Width
5.2in
Item Weight
2.7 Oz

Additional Product Features

Number of Volumes
1 Vol.
Edition Description
Unabridged Edition
Copyright Date
2014
Target Audience
Trade
Dewey Decimal
658.4092
Dewey Edition
23

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Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products, and Your People by Joseph A. Michelli (2014, CD MP3, Unabridged edition)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

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