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The unit itself is light but the attachments are too large making it impossible to get into small areas. I purchased the unit on line making my decision based on Consumer Reports. It does have great suction. It works well on both carpet and hardwood surfaces.
Verified purchase: Yes | Condition: Pre-owned
Actually, these are a piece of cumbersome junk! Whoever designed this never ever tried to use it. It's heavy, awkward and falls apart before it's even broken in. The pieces kept coming apart immediately and was essentially impossible to use. There was a piece of the plastic broken when we got it--of course, it's ALL plastic. Save your money. Kenmore vacs used to be great, but no longer. What's with that?
Verified purchase: Yes | Condition: Pre-owned
Pros: As expected. All attachments included & functioning. Vacuum was super clean and in great shape. Shipped quick and was packaged sturdy. Cons: Wheels have a rubbery surface, and is not the easiest to maneuver.
Verified purchase: Yes | Condition: Pre-owned
First, let me say the star rating is an average. The vacuum, length of electrical cord, length of hose, carpet attachment, pet mate ALL get 5 stars! But ... the reason I am giving this vacuum only 3 is the dustbrush attachment. It is very obvious to me whoever designed that bulky, oversized, short bristled dustbrush has never vacuumed a day in his/her life. It's too bulky to use on my lamps, the short bristles mean it doesn't get into crevices like the old design used to, and most importantly for me - it doesn't fit into the window sill space between the window and screen (because it is TOO BIG!)
I read in the Consumer Report magazine that this Kenmore 21614 vacuum was rated #1, so when I found it listed on E-bay for a good price, I purchased it and am so happy with it. It is so easy to use. I have had several other brands and types of canister cleaners and this is by far, the BEST! It cleans and picks up everything! The tool for cleaning up pet hair does exactly what it is intended for. I have never had a tool which would pick up pet hair like this one does. I would definitely purchase this vacuum again!
