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This phone has "Verizon" etched in the battery cover. It was apparently flashed and reprogrammed to Cricket. At start-up it says "Hellomoto" in a color-scheme appealing perhaps to young Japanese girls. The button functions are different from my old Motorola, unfortunately. My big beef with this phone is that the "ring" control button is at the edge of the fliplid. Every time I handle the phone, the ring adjustment changes. I miss a lot of calls because the ringer has gone silent. There is no way to lock the ringer into the desired mode. I don't know if this blunder is a Hellomoto flub or Motorola's. This phone is a beautiful object, but not what I expected, and I hate it