With the additional CD's included this study guide is very easy to understand. The sample tests are extremely comprehensive. Also, and most important, it's certified by Microsoft as the official study guide for the exam. If this books doesn't help you you may wish to reconsider studying to become a Microsoft Certified Desktop Support Technician!
I bought this book with the plan in mind to study a little and pass this exam. This idea did not work. I got a 654 on 70-271. You need a 700 to pass. I have been employed as a Help Desk Tech for a little more that 6 months in an xp environment and most of the exam questions have never ocurred. Perhaps I should have spent more time reading this behemoth of a book
I purchased this self-paced training kit in preparation for an exam. However, I was advised to wait for the Windows 7 training that will soon be available. Not a bad edition to have around, though. Just in case you need to trouble shoot an XP system.
Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Textbooks
Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Textbooks