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This remote was added as a secondary control for the Harmony Home set. It works very well as a second remote but does not have the IR capability which means it ONLY works through the hub/blasters. What it doed it does well but if you want to use a remote for your TV as it was designed without the hub, you will need the Harmony touch screen unit which really will do it all. One advantage of this smart control is the built in numeric keypad which does make channel selection suoer easy (if using the RF hub). Overall a great device even with the limitation.
Verified purchase: Yes | Condition: New
I like the way this controller works. However, after a few frustrating days of using it I abandoned this Smart Control and replaced it with a Harmony Touch. The room lighting is always subdued in the media center room while watching entertainment. With the lights off...we could not see the keys on this remote. I know it should probably have taken a short time to learn the keys, but we use Harmony Touch controllers on the other TVs and switching back and forth proved to be difficult. A simple backlight on the Smart Control would have solved this issue.
Verified purchase: Yes | Condition: New
The only missing thing on this remote is the home control button the harmony companion has normally. Buttons are also not in the same place as the comapnion remote. otherwise it's well balanced and lightweight. Has all the needed button for a media center. Can control multiple devices. Rather easy to pair with the hub.
Verified purchase: Yes | Condition: New
Purchased after tryout out using just the app to control and finding that most didn't like it as much as an actual handheld remote. The app could be improved to change that in time, but for now, prefer the physical device. I do wish that more of the Harmony options, including this one, were backlit. The touchscreen models are lit (the screens and the keys) and I have a few of them but they are significantly more expensive. Don't really need the screens, but backlit keys are great for visibility. That's my only significant constructive criticism. The programming and function of all of the remotes is great.
Verified purchase: Yes | Condition: New
The remote is designed well. Solid construction, backed by Harmony's robust remote technology through the hub. It can sometimes act like it needed a moment to reconnect to the hub, but this is really minor. I think it would be a 5-star product if it had the option of controlling devices (not just activities).
Verified purchase: Yes | Condition: Refurbished