I ordered this screen, and it was missing an integral tube cap. But I had not opened the box until 2 months later, and discovered this. I messaged the company asking for them to send me the missing cap but they sent me a new screen! Almost every screen like this, relies on an interrelated tension system....and I was not looking forward to assembling that last panel...but I did not have to because they sent another one. I love this company! And the screen looks great! Nice, shiny brass.
Verified purchase: Yes | Condition: New
Didn't know what to expect but came on time. Looks great in my living room and everyone compliments on how it looks on the fireplace. Glad I ordered it.
Verified purchase: Yes | Condition: New
Good
Verified purchase: Yes | Condition: New
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