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These people made this product work. I could not figure out how to make this sharpener work on my machine. There was an arm in the way(which they referred to as a CAM. Apparantly my machine is an early version. And to make the sharpener(which came with it's own CAM) work, one of the cams had to be permenantly removed. I did this, and all works well...PLUS.... They gave me an unsolicited $25.00 rebate to compensate for the mod. Great service, highly recommended😁
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