Very quick read, but full of great information for anyone that has a job, is a supervisor, or justs wants to make the working environment better for everyone.
I decided to buy this book based on a recommendation of a colleague to get some insight and assistance in teaching telecommunicators. It was a great book and it gave me some resourceful information.
This book was fun to read. It gave me some insight to having fun while you work. I enjoyed every min. of reading.
Just what I was lokking for. We are training employees in customers service and this book wil help give ideas to talk about.
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