The box was opened not sealed. Instructions were not for the specific model i bought. I had to figure it out. Finally the cartridge was the wrong one... not sure if it was my 'old' shower... but it didn''t fit. Although similar the cartridge didn't work. So.. I had to buy a new one. This process was a bit of a pain, with me the home owner having to figure it all out on my own. Not sure I would do that again. It was cheaper than going to Delta directly but I may have made up for it by having to buy a new cartridge.
Verified purchase: Yes | Condition: New
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