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It is very well designed, easy to use, easy to clean, and it provides a lot of choices in the strength of coffee to suit everyone's taste. The machine has intelligent features and reminds users when to fill the tank, the coffee bin, and when it needed to be descaled. Importantly, it makes a great cup of espresso, Cappuccino/Lattei, or Americano. The milk jug design is another great feature. It is so easy to be attached or detached, or to clean the spout after dispensing frothy milk with more steam by pushing the clean button near the handle of the jug. Overall, it is a great machine, which starts my day with my first cup of great tasting coffee. Now that I'm used to using it, It is hard to live without it.
Verified purchase: Yes | Condition: Refurbished
I love the Delonghi Espresso Machine. This is the second one like it that I bought and I have not regretted it. Delonghi customer service is absolutely great and very helpful when I need a product for maintenance or descaling. Family has a different brand name and they have a lot of problems that I never experienced with Delonghi. I would highly recommend this product.
Verified purchase: Yes | Condition: Pre-owned
The machine is amazing. We had and older model and loved it so much I decided we would take it skiing with us last year. Apparently you shouldn't leave things with water in it in the truck when it's below zero. My wife keeps reminding me about this. We bought this model and now we don't have to self froth. It's a one button and wait machine but you don't have to wait long. Drinking these cappuccinos every day, all day, reminds us of our trips to Europe, but without the hangover and the 6$ price tag. It's a great addition to our family and helps us try to achieve our daily goal of happiness. Carpe Deim.
Verified purchase: Yes | Condition: Refurbished
We love this machine! Takes about 5 min to warm up then it will brew as many cups as you need one at a time for about 2 hours while it sits in standby mode. Great flexibility from a very small cup up to a double "long" cup which fills a large coffee cup. Comes with a great teaching DVD. You can customize this thing as much as you want. We haven't needed to do that yet but it’s capable of it. User interface is simple and logical. Milk processing is easy. Cleaning is easy. Lots of warnings like "Add Water", "Coffee Grounds Full", etc. Last but not least, coffee tastes great! Don't think I'd ever go back to a regular coffee maker. Hard to see how you could go wrong with this unit. I see they sell a lot of replacement parts online too. I hope we don’t need them......
Verified purchase: No
I used the DeLonghi Magnifica EAM3400 twice a day for 6 years with no problems before I bought the ESAM3500. I love the one-button cappuccino button on the new machine. It works perfectly for my needs. It saves a lot of hassle and guesswork compared to the non-automated machines. After my old one clogged (I didn't decalcify as often as I should have), I used the Delonghi 15 Bar Pump EC155 for a couple months, but couldn't get a strong enough espresso from it, no matter how much I packed in, or what type of coffee. I had to use a super fine grind to get it close, which made espressos slightly bitter. This isn't an issue with the ESAM3500. It's simple to use and consistent.
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