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I didn't have any problems with set up, though using it is not always intuitive. I like that the phone verbally repeats each number that you dial. It has prevented my dialing a wrong number a couple of times. In speaker mode, the sound is loud and clear, as is the phone's ring. The sound from the handset is loud but not as clear as I'd hoped. Our desk phones that do not have wireless handsets are not as loud, but they are more clear. The Clarity is an improvement over our last phone because of the volume, but it hasn't made it much easier for me to understand soft-spoken callers or weak cell phone calls. When the phone rings and when the Clarity's handset is in use a red light surrounds the charging dock, and it stays red until the handset is replaced. Its not having an answering machine is not a problem for us because we have a second phone does take messages. I would buy this phone again.Read full review
Verified purchase: Yes | Condition: Pre-owned
The buttons on the phone are not the most intuitive, especially for an older person. First, there's no END button. The TALK button serves as both the on/off button...it can be a challenge to explain this to an older person that isn't as tech savvy. Also, the address book is not very easy to navigate (it's easy to go down the wrong menu path and not be able to get back to the address book), and the product did not come with a users manual. We were able to figure it out, but again, we're more tech savvy then an 88 year old which is who we purchased the phone for and I would think the type of customer that would be the typical user of this device. Overall, it seems like a good product; there were just a couple of disappointing pieces as I just explained. We purchased the phone because of the "hard of hearing" component, and this appears to be meeting our needs, but the phone was not designed for the elderly.Read full review
Verified purchase: Yes | Condition: New
I have a severe hearing loss - up to 90 db. The volume on this phone is more than sufficient for me to hear every work. The clarity is much better than the clarity on other amplified phones but still is not perfect. It seems they all get a little garbled when they boost the volume. I like the features on this phone, but still use an office desk console for answering machine and phone directory because it has a more detailed screen and more features. I give it a 4 star rating because it is the best phone I have used so far, but there are 2 negatives. First, the logic that is supposed to make speech clearer doesn't work with VOIP. I have VOIP from Comcast. Second, The batteries failed after on week. I replaced them and it's working fine again.
The most important function and why we bought the phone is because it is LOUD. My moderate-severely hearing impaired mother is able to communicate on this phone which she couldn't on a regular phone, even with the volume at max. The two cons on this phone are that (1) the volume knob just spins so it is hard to tell when it is turned to max unless you are reading the screen and (2) the on/off button is the same color as all the other buttons and hard for my elderly mother to find. I fixed this with some neon green fingernail polish and we no longer have a problem.
Verified purchase: Yes | Condition: Pre-owned
this is a great phone for the hard of hearing it is a must have product. I can set my phone down now to talk and listen who is on the other end and the sound is clear and loud. Also it also speaks the number you are dailing and the ID let you know who is calling in big letters. This phone is a great help to me something I should of purchase a long time ago
Verified purchase: Yes | Condition: New
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