Item was received but it was not exactly what I ordered. Numerous messages were not responded to. Refund or replacement was eventually offered. I requested a replacement but it was not received. This scenario happened twice. I have waited 6 weeks and still no replacement. Customer service is non existent and they don't seem concerned about customer satisfaction either. Very disappointed.
s***o (360)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived so much sooner than expected and I love the look and feel of these. They are soft and comfy. Brand new condition and personalized exactly how I wanted. I'm very happy with the amazing deal I received and I will likely purchase from this seller again in the future.
s***y (223)- Feedback left by buyer.
Past 6 months
Verified purchase
Very nice item. Quick shipping. Nice seller
j***r (51)- Feedback left by buyer.
Past 6 months
Verified purchase
Never received item nor any updates or response from seller. Was supposably sent over a month ago.
e***j (177)- Feedback left by buyer.
Past 6 months
Verified purchase
I never got it and they kept claiming my address needed updating yet other eBay items come to me just fine! When asked for refund they keep making excuses.
_***b (5674)- Feedback left by buyer.
Past 6 months
Verified purchase
Disappointing.
Item was sent from China and crook 3 weeks to arrive.
Item didn’t ship for a full week.
I wouldn’t have paid $65 each for these if I had seen them in person.
They’re just “ok.” Definitely not worth almost $150 and a 3 week wait to receive them.
Reply from: thewonderfish- Feedback replied by seller thewonderfish.- Feedback replied by seller thewonderfish.
All our products are customized, and we will make them after you pay. This product is purely handmade and will take some time. I also said that the delivery time of products is 10-14 working days, and the products you received from China within three weeks are completely within the normal delivery time. My products are exactly the same as the picture, you have fully refunded, and you did not return my products to me, I hope you throw them away and do not hang them in your house!