We are a small family run business river cosmetics based in the uk we are not overseas sellers everything we sell is avaliable in the uk ready to post. We are always happy to help with any questions or issues please message us. We are small makeup company with that personal touch we specialise in all cosmetics. Our Office times are Monday to Saturday 0800 to 1630 to answer any questions. any messages received out of this time will be answered the next day. All our items before shipping are packaged in solid tubes so to reach you in the best quality ready to roll out & fit. Thank you for buying with us.