We are a family owned and run business from beautiful Northern California. We strive to bring the best quality at a fair price to our customers. We search out the best deals to pass them on to our customers. Do not be afraid of the low price you are still getting the same quality item that you would get at a major retailer, because we buy wholesale from them. We take care of emails promptly and handle any concerns in a timely matter. Please feel confident in purchasing our items. We cannot stop every negative or neutral feedback, because some buyers would rather leave a negative or neutral then ever contacting us to give them great customer service. Why pay the major retailer price when you can purchase it here on Sonomaresale and have it shipped right to your house. Contact us at any time for questions or concerns. Thanks for stopping by at Sonomaresale.