2.1K items sold
103 followers
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Location: United StatesMember since: Sep 21, 2016Seller: sierraplumbingoutlet

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.3
Shipping speed
5.0
Communication
4.9

Seller feedback (287)

  • k***p (189)- Feedback left by buyer.
    Past month
    Verified purchase
    Seller was very helpful and shipped quickly. Item was exactly as described and precisely what I needed at an affordable price. 5 stars!
  • l***e (176)- Feedback left by buyer.
    Past year
    Verified purchase
    Great communication and it shipped quickly. Item was as described. Great seller!
  • a***l (451)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent Sale: As advertised, reasonable price, delivered on time. Highly recommended.
  • j***u (805)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great value, genuine replacement parts, fast delivery, excellent seller highly recommended!!!
  • d***a (139)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Product as described - no issues there. Very happy. Shipping cost was extreme - more than double any quote from USPS or UPS and took 8 days to deliver. If the seller wanted a higher price he/she should have stated their requested price versus padding the shipping costs by more than $40 and using an inferior shipper - FedEx. The total cost was still competitive, which is why I purchased, but for $80 in shipping costs I should have received the package within 3 days, not 8.
    Reply from: sierraplumbingoutlet- Feedback replied by seller sierraplumbingoutlet.- Feedback replied by seller sierraplumbingoutlet.
    Dear customer we buy shipping labels through eBay and we have no way to adjust their rates. Because of high shipping costs we kept the price of the unit low. You placed the order on Monday at 5:53 pm, we retrieved the item from warehouse and shipped it on Wednesday 11 am. We chose Fedex shipping as it provided earlier arrival time and these holidays USPS lost 3 of our packages. We shipped your item quickly and with best service available it is not our fault that delivery took 6 days.
  • r***a (466)- Feedback left by buyer.
    Past year
    Verified purchase
    Excellent seller and fast shipment. Came as described and the communication was fantastic!!

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