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CasayGifts.com

CasayGifts.com

3.9K items sold
51 followers
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About us

We are an online retailer of officially licensed Pop culture products, including Keychains, action figures, T-shirts, plush and many more toys
Location: United StatesMember since: Aug 31, 2004Seller: shopcasay

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Feedback ratings

Last 12 months

Positive23- positive feedback in last 12 months
Neutral0- neutral feedback in last 12 months
Negative2- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
4.4
Shipping speed
5.0
Communication
5.0

Seller feedback (1,439)

  • s***y (27)- Feedback left by buyer.
    Past year
    Verified purchase
    Was sent a different figure than what was pictured, with a different figure size, accessories, and packaging. Attempted to return the item and seller claimed I didn’t return an unrelated purchase. Seller also claimed that the return was badly damaged, but it was never used and was returned in its original condition. Seller also reiterated that the received figure was the correct brand, but they have not updated the listing’s picture or description to reflect this.
    Reply from: shopcasay- Feedback replied by seller shopcasay.- Feedback replied by seller shopcasay.
    Yes, the item was received extremely damaged, because it was not the item you wanted you decided to make it unsellable just because the packing didn't match the old packaging. You weren't charged anything for the item and yes you claimed the wrong description just to save yourself the shipping.
  • d***n (337)- Feedback left by buyer.
    Past month
    Verified purchase
    Items as described and fast ship A+
  • 6***1 (0)- Feedback left by buyer.
    Past year
    Verified purchase
    Quick delivery. Item packaged safely and as described.
  • 2***x (183)- Feedback left by buyer.
    Past year
    Verified purchase
    Brand new in package as described. Fast shipping. A+
  • m***m (5)- Feedback left by buyer.
    Past year
    Verified purchase
    Seller informed me that item was only available in one color AFTER I had paid for it. I received item and immediately returned it unopened. I requested a refund and seller then told me that there would be be a “restocking fee” on the refund -which is against eBay policy- I had to get eBay involved.  The process seemed very petty, greedy, and disappointing.
    Reply from: shopcasay- Feedback replied by seller shopcasay.- Feedback replied by seller shopcasay.
    You bought the pink clock but demanded a black one when it was never an option on the drop menu of the sale. We shipped the correct item, we are allowed to charge a stocking fee when we aren't at fault and you select the wrong reason for return. Also, we waived the fee, so you were never charged. Terrible buyer
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Amazing quality seller and shipping is lightning fast
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!142/1000