Excellent price, amateur packaging ignoring my communications to pack this $1K precision instrument purchase with good protection. No response from my two communications. The box used was too thin and arrived crushed. The 35lb weight required a double wall box. I was shocked to find inside the box the unit placed in the box with 90% of the bubble wrap thrown loose on top, leaving the base of the unit to take hits. Makes no sense why anyone would do that. Positive left based on the deal price.
d***3 (484)- Feedback left by buyer.
Past 6 months
Verified purchase
Radio deck arrived as described and well packaged. Couldn't beat the price for a current production unit that still had that fresh-off-the-line look to it. Overall smooth transaction and would recommend this seller again!
p***r (171)- Feedback left by buyer.
Past 6 months
Verified purchase
I have nothing but good things to say about the seller. They gave me a great deal. The seller readily answered any questions or concerns I had about the spectrophotometer I purchased clearly and courteously. Furthermore, the item I ordered was shipped out quickly, the day after I bought it. I look forward to doing business with them in the future.
d***p (251)- Feedback left by buyer.
Past 6 months
Verified purchase
UPS shipping severely damaged item. They dropped the box, broke half of the packing foam, broke the fasteners holding the cooling fans. Was able to use system after repair/servicing. Seller was communicative in responding to the damage issue. Thank you.
g***h (120)- Feedback left by buyer.
Past year
Verified purchase
Great seller! USPS totally dropped the ball on this one. This item took two weeks to be delivered and traveled 900+ miles out of the way to get here. Despite the obvious incompetence by the shipper, the seller quickly and without question issued a full refund for this item. Now that's customer service!
I recommend this seller to anyone. Thank you!
4***a (323)- Feedback left by buyer.
Past 6 months
Verified purchase
Good shipping. Good packaging. As described. Good value.