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About us

The North Shore Faucets name has been linked to quality plumbing fixtures and faucets with a specialty to replacement parts for the past twenty five plus years.

We started as a plumbing and mechanical contracting firm known as P.H.C. Mechanical in October of 1975 serving the north shore suburban and north side of Chicago. We noticed that in the late 1980's with an economic downturn there was a lack of locations that were able to aid professionals, amateurs and D.I.Y. with knowledge and materials for plumbing replacement and repairs. We opened the doors for North Shore Faucets, Inc. in October of 1989, to fill the needs of the plumbing parts specialty market. In 1999 we moved to our current 7,000 square foot location in Morton Grove, Illinois.
Location: United StatesMember since: Oct 03, 2015Seller: northshorefaucets

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.6
Shipping speed
5.0
Communication
4.9

Seller feedback (1,295)

  • s***9 (650)- Feedback left by buyer.
    Past month
    Verified purchase
    The item was perfect, as described. Ok, I know people are going to say, "seriously, it was just a washer..." But plenty of other sellers had that same washer for 4-5, even 10 times the price! This seller had a very honest/fair price (I purchased 3), decent shipping charges (we all know that is getting more expensive; no complaints with the seller), and fast turn-around. The total cost was even less than I would have been charged from the manufacturer. A+++
  • r***0 (84)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was sent and somehow was the wrong item. I notified the seller and they took care of it right away and sent the right part out. Thank you. Mistakes happen and seller handled it better than expected. 5*****
  • s***s (116)- Feedback left by buyer.
    Past month
    Verified purchase
    A+++ seller. Item at great price, exactly as described and thus correct part I needed. Kohler customer support never even answered calls when trying to order the part from them.
  • d***p (150)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Ordered two identical item packages (same part/model number) for replacement of worn OEM parts. Both packages were sealed. One item packet contained the correct parts... no problems. The second packet was marked with the correct part number, but KOHLER included the wrong filter. I was able to beaver around and find a filter that worked, but it was a hassle. I view the mix up a KOHLER problem, not the Seller.
  • l***- (353)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller shipped quickly, item was well packaged, exactly as described, and in perfect condition. Great eBay vendor!
  • a***a (804)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent item, accurately described, shipped quickly and securely, great price! Awesome seller!

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