The package was delivered in terrible condition. It had obviously been abbused by the USPS despite the live animal label. Unfortunately we had three that were DOA, but the seller offered to refund or replace them. We opted for more snails and they sent us more snails than we lost PLUS a free plant! I LOVED the variety in our first order! Of the six we received their were four distinct color patterns. Two of the survivors were zebra looking and so we're most of the replacements. Still very happy
l***i (6)- Feedback left by buyer.
Past month
Verified purchase
They are beautiful! Just as described. Different colors and sizes. Packaging was efficient and the babies were safe and unharmed. Very happy with them. Will order from this store again!!!
k***i (119)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller. Quality shrimp. I received all alive healthy shrimp, quickly and packed with great care. Thank you!
s***s (118)- Feedback left by buyer.
Past 6 months
Verified purchase
This is my 2nd order from this company. The first order was a stunning variety of colors!!!
They are currently drip acclimating… I didn’t think ahead about the cold weather, but the seller did and double insulated even including a warm pack. It’s been an hour and a half and none have opened, but they’ve had a rough journey and if any are dead, it’s 100% my fault for not looking at the weather.
Colors are a little more dull with this order, but acceptable.
Will 100% order again!!!
0***9 (118)- Feedback left by buyer.
Past 6 months
Verified purchase
grate communication and fast shipping. very well packaged.
e***0 (97)- Feedback left by buyer.
Past 6 months
Verified purchase
Snails arrived all dead. I tried the qr code on the package, it didn't work. I contacted them numerous times thru ebay. No response. Finally I requested a refund from eBay, they had another 3-5 days to respond. Nothing. Finally ebay refunded my money. Dead snails, zero communication. Find someone else to buy from