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natoyo_cool_stores_japan

natoyo_cool_stores_japan

312 items sold
162 followers
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Location: JapanMember since: Dec 24, 2023Seller: natoyo_cool_stores_japan
Top Rated Sellernatoyo_cool_stores_japan is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive105- positive feedback in last 12 months
Neutral0- neutral feedback in last 12 months
Negative1- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (106)

  • o***n (213)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described and jacket was in excellent condition. Seller was great at communicating shipping and sent a thank you for purchasing from them. Would definitely recommend them and would buy again from seller!
    Reply from: natoyo_cool_stores_japan- Feedback replied by seller natoyo_cool_stores_japan.- Feedback replied by seller natoyo_cool_stores_japan.
    Thank you for your fantastic feedback! I’m so happy to hear that you’re satisfied with the jacket and that our communication was helpful. Your recommendation means a lot, and I’d love to serve you again in the future!
  • a***r (47)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I requested a return and refund for the sweater. The seller provided a return address and says to ship via my preferred method (UPS, FedEx, Ashland USPS). The cheapest shipping cost to return the item was $130 via UPS. This is almost as much as the item itself ($146). This high shipping cost makes it not worth returning the item for refund. I think that is deceiving and makes a return impossible. Secondly, the product was advertised as an XXL, it's more like a large and is too small for me.
    Reply from: natoyo_cool_stores_japan- Feedback replied by seller natoyo_cool_stores_japan.- Feedback replied by seller natoyo_cool_stores_japan.
    Thank you for your feedback. I apologize for any inconvenience caused by the return process and sizing.Regarding the return shipping cost, I hope for your understanding that it is beyond our control to directly improve this aspect.We have provided detailed measurements, including shoulder width, chest width, length, and sleeve length, on the product page. However, I sincerely regret that the fit did not meet your expectations.We value your feedback and will strive to improve our services.
  • e***d (3)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great shipping packing and value, item exactly as described!
    Reply from: natoyo_cool_stores_japan- Feedback replied by seller natoyo_cool_stores_japan.- Feedback replied by seller natoyo_cool_stores_japan.
    Thank you so much for your kind review! I’m glad you’re happy with the item and the packaging. Your satisfaction is my priority!
  • 2***e (90)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item received as described. Very well packed. Fast shipping considering that it came from Japan. Smooth transaction!
    Reply from: natoyo_cool_stores_japan- Feedback replied by seller natoyo_cool_stores_japan.- Feedback replied by seller natoyo_cool_stores_japan.
    Thank you for your wonderful review! I’m delighted that everything went smoothly and that the item arrived quickly despite the distance. Hope you enjoy it!
  • 1***d (17)- Feedback left by buyer.
    Past year
    Verified purchase
    Excellent! Upon request, extra care was taken with the packaging, although I probably didn't need to ask. The shipping was quick considering the overseas distance. It took about 10 days. The record was sealed and in mint condition as described, and the seller was very open with communication and willing to help in any way possible. I highly recommend this shop and I will be on the lookout in case anything else I want pops up here. 10/10 would buy from again!
  • l***e (97)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was exactly as described and carefully packaged, arriving from Japan in less than 2 weeks
    Reply from: natoyo_cool_stores_japan- Feedback replied by seller natoyo_cool_stores_japan.- Feedback replied by seller natoyo_cool_stores_japan.
    Thank you for your positive feedback! I’m thrilled the item arrived quickly and met your expectations. I hope you enjoy it!
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