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Location: United StatesMember since: Jan 27, 2005Seller: jyotiintl
Shipment was lost and seller immediately reshipped a replacement. Very responsible seller!
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Seller owes me a full refund of over $500. I preserved the rug over 5 weeks ago. It never arrived. They promised me a refund over 3 weeks ago and have NOT refunded my $. This is unacceptable.
Reply from: jyotiintl- Feedback replied by seller jyotiintl.- Feedback replied by seller jyotiintl.
we cannot issue your refund. Ebay need to do it. You had opened a case for not receipt and at that point ebay need to do it. Also we had notified you the item got shipped to wrong customer but on the receipt from back it got damaged in shipping. We cannot ship the damage item to you.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
When I received the rug, it had tape on the back, which I assumed was part of the packaging. After putting the rug in place, a guest noticed that there were threads coming through the surface of the rug. Upon closer examination, I saw that the tape was to camouflage a tear in the carpet.
Since this rug was advertised as new, how do you want to adjust?
Reply from: jyotiintl- Feedback replied by seller jyotiintl.- Feedback replied by seller jyotiintl.
You are a dishonest customer. We had put on the listing its a damage rug which is repaired and we had put the pictures in the listing to show the damage and now you are black mailing us and askng discount on $199 you paid for 8x10 rug. That is very shameful of you.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
The tracking app(s) could have been better and I felt the cost of shipping was expensive, but ultimately I received the item and it's in great condition.