Used Equipment Company specializes in used food service equipment. Used Equipment Company has been selling high quality, used food service equipment since 2006. We sell items with accurate descriptions, lots of pictures and the occasional video. All of our items are tested by a seasoned technician with over 40 years repairing food service equipment.
Location:Â United StatesMember since:Â Nov 12, 2014Seller:Â usedequipco
Revised + we are communicating about hopefully resolving this issue -
Usedequipcomp reached out to work this out and find an answer
when equipment shipped, seller had everything packaging inside to keep safe, when package arrived it was broken. It did not say fragile on box, it was heavy, and although should have been delivered better. It is just as pictured, just broken from shipment. When reaching out about this, trying to fix DIY from home, communication has been there to find resolve.
a***s (0)- Feedback left by buyer.
Past 6 months
Verified purchase
everything was communicated well and product arrived in mint condition!
o***s (0)- Feedback left by buyer.
Past 6 months
Verified purchase
The equipment came as described and in working condition.
i***a (1)- Feedback left by buyer.
Past 6 months
Verified purchase
Had initial issues but seller resolved promptly.
l***l (261)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast to ship AAAAAAAAAAAA+++++++++++++++
e***e (9)- Feedback left by buyer.
More than a year ago
Verified purchase
Terrible customer service. Before I even made an offer, I specifically asked them if the oven was dented behind the handle. It was hard to tell in the picture. Was unsure if it was just a shadow. They said there was not dent. When I received the oven, I noticed it was dented. I understand this oven was listed as parts or repair, but I specifically asked about the dent, and they just lied and said no. I emailed them asking for a partial refund and got nothing.
Reply from: usedequipco- Feedback replied by seller usedequipco.- Feedback replied by seller usedequipco.
We informed this customer that we have filed an insurance claim. They did not reach back out before leaving this feedback.