Excellent customer service! USPS lost the shipment - The seller PROACTIVELY reached out and shipped a replacement. Couldn't be happier with the product and price. The item was well packaged and promptly shipped (both times!), was exactly as described and in perfect condition. Thanks! A++
t***i (194)- Feedback left by buyer.
Past 6 months
Verified purchase
Product arrived expertly packaged. Percectly straight, and works as expected. Excellent communication, fast ship out. Usps dropped the ball, but that's completely out of the sellers hands. Seller is more than willing to make issues right. Will do business with again👍
.***. (24)- Feedback left by buyer.
Past 6 months
Verified purchase
I'm very pleased with the seller. I accidentally ordered the wrong rods at first and requested them to be canceled. The seller didn't hesitate at all and canceled my order without question. I ordered the right set and USPS is a pain and lost my package. The seller made it right and sent another out immediately and continued to follow up until I received them. The rods themselves are great quality and worked perfectly.
c***m (36)- Feedback left by buyer.
Past 6 months
Verified purchase
Great product and a great seller! Had some issues with usps, NOT the sellers fault. He sent a new package out via FedEx asap to make it right. Very communicative seller. Will buy from again. Thank you!
2***5 (2928)- Feedback left by buyer.
Past year
Verified purchase
Despite USPS losing my first order, which had nothing to do with this vendor, I am quite happy with this transaction. The rod is exactly as it was shown and described, and came well protected and packaged. Great communication with the vendor. Highly recommend.
3***l (11)- Feedback left by buyer.
Past year
Verified purchase
Condition of the item was as described and worked well. Shipper (USPS) lost the package, and the seller took care of everything and made it right. Would recommend him to others. Packaged well, wont get damaged in normal shipping conditions. Buy with confidence.