We at Glitz2u pride ourselves on excellence. Our customers are very important to us.Buy with the confidence knowing that Glitz2u gives a 100% Satisfaction Guarantee. All items are mailed brand new, factory fresh. Every attempt is made to describe each item as accurately as possible, however we realize that some items may not be quite as you expected. Please be sure to check all photos. E-mail with any questions prior to ordering. If you are not satisfied with your purchase, for any reason, it may be returned within 30 business days for a full refund of the purchase price. To receive a refund, email within 24 hours of receipt for a Return Authorization Code (RMA). All items must be returned along with the RMA, the invoice and original packaging, in original condition -- unused, unworn. Defective items (if any) may be returned for replacement within 30 business days of receipt.