This is Ivan from China. I am selling game/movie merchandises and PC peripherals. Customer Service is available from 18:30 to 04:30 PST. All orders will be shipped within 3 days (if not, I will clarify). We offer full moeny back gurantee or replacement if item were lost in transit. Return is accepted if the item were damaged in transit or missing parts when arrived. This is cross border trading, so please take it seriously.