First America Metal Corporation Electronics is a seller of quality refurbished electronic merchandise. All items sold on this account have been tested for full functions and are R2/Ready for Reuse certified. Our laptops undergo several in-depth testing procedures before we list them on eBay. Our hard drives are put through an extensive health scan before being securely and thoroughly erased. Our RAM is tested with a state of the art pneumatic testing machine, which checks each memory bank individually. We also test the battery life of our laptops with two separate tests they must pass before we use them in our laptops. Laptops must have minimal cosmetic damage, and they will have all back panels and miscellaneous components (i.e. stylus, keyboard pointing stick, etc), before we will consider posting them. We pride ourselves on customer service. Please message us through eBay if you have any questions or any issues with a recently purchased laptop.