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Factory Authorized Outlet

Factory Authorized Outlet

1.0M items sold
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About us

Factory Authorized Outlet was founded in 1984 in Southern California. We started as a small catalog company providing high quality shop tools and equipment. Since then we have grown to be one of the leaders in the online tools industry. Our extensive stock of name brand tools and accessories including Milwaukee, DeWALT, DuroMax, Generac and much more. We know that with an important purchase you need people you can count on and a company you can trust. We have a large staff of highly trained professionals to help you make the right choice to fit your budget and needs.
Location: United StatesMember since: Nov 22, 2008Seller: factory_authorized_outlet
Top Rated SellerFactory Authorized Outlet is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

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Feedback ratings

Last 12 months

Positive27,281- positive feedback in last 12 months
Neutral85- neutral feedback in last 12 months
Negative78- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (275,479)

  • .***x (148)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was as described! Brand new! Fast shipping arrived 3 days before the delivery date handle with care and well packaged great quality. And great price. Great communication highly recommend this seller I’ll buy again.
  • t***h (702)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Received Milwaukee Sawzall Carbon Blade Package within 3 days! Looks great, just as advertised, brand new, well-packaged. Great quality and value with the included discount! Excellent service! Thank you!
  • l***l (61)- Feedback left by buyer.
    Past month
    Verified purchase
    Socket set shipped quickly and arrived well packaged in brand new condition as described. Received a discount which made the price the lowest by far. Extremely happy with the item, transaction, seller, and price. Will not hesitate to order from this seller in the future.
  • d***7 (388)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent Seller! Lightning Fast Shipping! Definitely Recommend! A+++ I ordered this Friday after 5pm. Figured it would take a while to get shipped. Nope! Got here Tuesday! Great communication. The Dewalt Router with plunge base is an awesome tool. Brand new in box, no damage. Great price, definitely less than at the big box stores. I will definitely buy from this seller again!
  • 3***t (244)- Feedback left by buyer.
    Past month
    Verified purchase
    I ordered this screwdriver and one other one. One got delivered but ebay said both were delivered. I messaged the seller and he figured it out. Gave me a tracking number and I got it couple days after the first. It was nice he got right back to me. And both screwdrivers were as described, Brand new. Im happy
  • t***t (553)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Description says item comes with everything in box as if new, yet that is misleading. The blade does not come, although new it does. They remove it. They do not list the blade in the description of items included, which is fair. However, it contradicts the statement "all items and accessories like new item", because milwaukee includes a blade. Confusing, but still a good value. Item works well, shipping was quick. Official refurb dealer and good reputation.
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!573/1000