East Mate Japan

Seller feedback (548)

• 1***t (37)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  It was unfortunate that the first record player arrives damaged. However, the seller was absolutely beyond professional. They handled the situation and insured a replacement was tested and shipped promptly. Hands down one of the best experiences I have had on eBay (or with any vendor at all) . Great value, amazing quality, and looks exactly like the photos.

  Reply from: kokuhzo- Feedback replied by seller kokuhzo.- Feedback replied by seller kokuhzo.

  I'm glad to hear that the replacement item arrived safely. Also, thank you for the positive feedback. I understand that this was a gift for your wife. If you both can enjoy wonderful moments together with this record player, as a seller, I couldn't be happier.
• c***h (4)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Order placed on 3rd, arrived 7th..fast! Item exactly as described, with a personal note and little origami from vendor. Packaged excellently. Very happy. Would happily purchase again from this vendor.

  Reply from: kokuhzo- Feedback replied by seller kokuhzo.- Feedback replied by seller kokuhzo.

  Thank you for the positive feedback. We'll continue to work hard to provide high-quality products that meet buyers' expectations.
• c***g (7)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  My watch was shipped from Japan and Delivered to the US in two days. I really appreciate the fast shipping. It was packaged neatly, carefully and with care. The seller left a very kind note in it, which I thought was thoughtful. The watch was in pristine condition! Better than pictures it looks brand new! I am so satisfied with my purchase, and thank you for including a case with it. I will definitely order from this seller in the future.

  Reply from: kokuhzo- Feedback replied by seller kokuhzo.- Feedback replied by seller kokuhzo.

  I'm glad to hear that you're pleased. I will continue to offer products that bring satisfaction to buyers.
• n***i (865)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great ebayer. Excellent postage services. Well packed, item was well protected. Description was accurate. Definitely value for money compared to other sellers for the same item.

  Reply from: kokuhzo- Feedback replied by seller kokuhzo.- Feedback replied by seller kokuhzo.

  Thank you for the positive feedback. We'll continue to work hard to provide high-quality products that meet buyers' expectations.

  
• i***i (1071)- Feedback left by buyer.

  Past year

  Verified purchase

  The record player arrive in excellent conditions, the packaging was perfect zero damage on the long travel from japan to USA in 5 days. Communication with the seller was great, buy from this seller with confidence one of the best transactions on my 23 years on ebay. Thanks

  Reply from: kokuhzo- Feedback replied by seller kokuhzo.- Feedback replied by seller kokuhzo.

  I am truly grateful and encouraged by the positive feedback from experienced buyers. It motivates me to continue providing the kind of service that brings joy to buyers. I will keep striving to maintain high standards in all my sales going forward.

  
• p***c (239)- Feedback left by buyer.

  Past year

  Verified purchase

  Genuinely one of the best purchasing experiences I have had on eBay. Incredibly fast shipping, extremely well packaged item, and fantastic communication both before and after purchase of the item. You can tell that extra thought and attention was put into the packaging of the item. A++++ seller, and going to keep an eye on their page for my next watch purchase! Thank you!

  Reply from: kokuhzo- Feedback replied by seller kokuhzo.- Feedback replied by seller kokuhzo.

  I'm glad to hear that you're happy with it.I will continue to work hard to provide great products in the future as well.