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Petaluma Estate Jewelers

Petaluma Estate Jewelers

3.2K items sold
550 followers
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About us

We are a retail brick and mortar jewelry store located in Northern California. We specialize in period antique jewelry, fine estate pieces, vintage, designer jewelry and interesting watches. I strive to make my listings transparent; providing accurate information with clear, detailed photos and condition descriptions. Each item is throughly tested with professional gemological equipment. We guarantee and stand behind everything we sell and offer an ironclad return policy. So rest assured and feel comfortable purchasing from someone you can trust!
Location: United StatesMember since: Dec 20, 2010Seller: rhinestonecowboy9

Feedback ratings

Last 12 months

Positive26- positive feedback in last 12 months
Neutral0- neutral feedback in last 12 months
Negative1- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
4.8
Communication
5.0

Seller feedback (1,661)

  • f***f (424)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I bought a high value Tiffany & Co Brooch and while the pin was being authenticated by eBay, Seller cancelled the transaction. Seller claims the cancellation was an "accident" by the Seller and promised they would relist so I can purchase again. It's been a month, I have been trying to get in touch with the Seller and at this point I am just being ignored. When I expressed my frustration for an awful service, Seller responded "Why do you want to do business with someone who has awful service?"
    Reply from: rhinestonecowboy9- Feedback replied by seller rhinestonecowboy9.- Feedback replied by seller rhinestonecowboy9.
    We strive for excellent service and with over 1000 positive transactions this our first negative experience. We acted in good faith on this transaction. There was an issue with receiving the brooch back from eBay (we still haven't received it). The buyer is unresponsive as we have attempted to remedy the problem. The negative comments left by the buyer are not accurate.
  • a***2 (55)- Feedback left by buyer.
    Past year
    Verified purchase
    Proud to own this gold nugget. Great seller to work with. Accurate description & fair price.
    Reply from: rhinestonecowboy9- Feedback replied by seller rhinestonecowboy9.- Feedback replied by seller rhinestonecowboy9.
    Thank you 😊
  • a***2 (55)- Feedback left by buyer.
    Past year
    Verified purchase
    Excellent seller to work with. Accurate description & fair prices.
    Reply from: rhinestonecowboy9- Feedback replied by seller rhinestonecowboy9.- Feedback replied by seller rhinestonecowboy9.
    Pleasant transaction, thank you !
  • a***2 (55)- Feedback left by buyer.
    Past year
    Verified purchase
    Bought a beautiful coin at a great price. Awesome seller to communicate with.
    Reply from: rhinestonecowboy9- Feedback replied by seller rhinestonecowboy9.- Feedback replied by seller rhinestonecowboy9.
    This guy is the best!!
  • 7***1 (4615)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fantastic Links, Fast Ship, 5 Star seller, Thanks AAA+++++
  • e***l (863)- Feedback left by buyer.
    Past year
    Verified purchase
    Great seller! Quick shipping and just as described. Thanks!
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