Item was listed as open box but when it arrived it looked a little used, dirt in the cleaner head, scratches on the clear plastic from the brush bar. I messaged the seller, who responded quickly, and they offered a fair partial refund to keep the vacuum. I think they did a good job at solving this problem.
r***s (837)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller sent the wrong item by accident because It was listed wrong. Had to ship it back. We got it resolved. Good communication. Sounds like it was just an honest mistake.
_***_ (159)- Feedback left by buyer.
Past 6 months
Verified purchase
Everything seems to be ok so far. I won’t have time to set it up til next week.
No fault of yours but the package it was shipped in was a little beat up. I wish the Mail Service people would be a little more gentle. I’m a little concerned it maybe damaged. It doesn’t appear that way out of the box but I won’t know if there is any problem with it until I get it set up.
If there is, I’ll notify you & the Post Office.
So far everything looks good.
Thank you for your item I appreciate it.
m***r (990)- Feedback left by buyer.
Past 6 months
Verified purchase
Vacuum was as described and shipping was great, but unfortunately seller shipped vacuum with trash in the canister
q***s (27)- Feedback left by buyer.
Past 6 months
Verified purchase
It came with no original box as described and it works well so far!
v***n (705)- Feedback left by buyer.
Past 6 months
Verified purchase
Reasonable & fast shipping. Product is as described.