Hi we are A and D Glass shop. RETURNS: We strongly encourage buyers to view the description and photos prior to a purchase, we list the flaws in the description and photos. We do accept returns ONLY if item is NOT as described in listing under our terms as follows: We will request photos of the issue that is not described in the listing of an item. If item is NOT as described in listing we will cover the shipping to return the item. Upon us receiving the returned item, we will issue a full refund if item is NOT as described in listing. SHIPPING: Please contact me if you plan to purchase multiple items, we do combine shipping on multiple purchased items unless buyer requests otherwise or depending on the size/weight of the item/items to ensure a safe delivery. If you purchase an item and if for any reason you are not satisfied with your purchase from our shop, please contact us and we will be happy to try and resolve the issue. Thank you for visiting our store.