Never need to leave negative feedback, We give a FULL refund. If you buy a appliance part and are unhappy with it, we will issue a full refund – No questions asked. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. Surface scratches are from normal use It is used and in good working condition. USED APPLIANCE PART SUPER STORE WE ACCEPT RETURNS NO MATTER WHAT Committed to providing a risk-free shopping experience #1 Used Appliance Parts Super Store provides a 100% satisfaction guarantee on every appliance part we sell through ebay.