No problem at all. Installed cartridge, printer recognized it, automatically ran a test, then printed a test page. Printer has not had a problem. Great buy vs purchasing an HP original PrintHead cartridge at 3+ times the price.
Verified purchase: Yes | Condition: New
Black/Yellow print head throws an error and can't print! Ironically this was the only print head that I actually needed, the Cyan/Mag was just "good to have". So now I'm back to the original Black print head that doesn't make it past the first page, so I'm going to try the "hot water" fix and see what happens. I don't know if these "new" print heads were actually refurbished (if so I would not have bought them in the first place), but I am less than impressed with the quality. Although to the vendor's benefit the Cyan/Mag does actually work pretty well (not that I have tried it past just a couple of pages), hence the 3 stars instead of 1. Would be a good value if they had better quality control, but I won't waste my time again.
Verified purchase: Yes | Condition: New
This print head came quickly and was packaged well. Had problems with prior print heads ordered other places but this one is working great so far. Printer took right off and print looks good.
Verified purchase: Yes | Condition: New
I installed these print heads in my HP Officejet Pro 8500A printer and the printer reports a problem with both new print heads. Since I opened the packages I assume I cannot return them. The package shows the correct part number, but the printer tells me to replace the print heads after the new ones are installed. The picture is from when I changed to these new print heads.
Verified purchase: Yes | Condition: New
Forget refills. New is the only way to be sure you're getting what you're paying for. Every single time I've bought a used and refilled printer I've had problems. But new... These worked great!
Verified purchase: Yes | Condition: New
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