Never Split the Difference : Negotiating as if Your Life Depended on It by Chris Voss & Tahl Raz (2017, Paperback)
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1/4 in and it's pretty good. Breaks it down to simple steps and actions in common terms. Wish I had this available to learn 30 years ago.
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The book content is excellent, but my edition was missing pages 135 - 150 (it had a repeat of the prior pages in its place).
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Lead Hostage/Kidnapping Negotiator for the FBI writes an in detail account of various hostage/kidnapping situations and the terminology and various tactics to deliver extraordinary results. In order to internalize and utilize the information I had to read and contemplate the issues in this book more than once.
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I read a borrowed copy of this book a while back and was totally fascinated by this approach to negotiation. I just had to own a copy for my personal library so I could re-visit the material at any time. I highly recommend this to everyone- it's not just about negotiation. It's about living and communicating with other people effectively.
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Very practical and an easy read.
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