Previously I bought another brand tankless hot water heater with similar specifications to this one and installed it about five years ago it was always problematic sometimes hot water sometimes lukewarm very sensitive to adjustment and water flow I regretted installing it and was tempted to go back to the traditional type of hot water heater but I had used the space where it was originally installed I bought this under duress and installed it however it is amazing twice the amount of water pressure there is no fluctuation of temperature the temperature is constant it is great like day and night from my previous experience
Verified purchase: Yes | Condition: New
Unit was DOA! I paid an electrician for three hours labor doing diagnostic work on it to discover that the units would not turn on to produce hot water. I have a 24KW unit manufactured in 2023 that works perfectly. This unit has failed right out of the packaging. I have made a request from customer support but have not heard anything at this time.
Verified purchase: Yes | Condition: New
Ordered it , Was lots less expensive than I found anywhere else. I was skeptical at first. It showed up to my door quickly. I opened it up and everything was fine and ready to install and is working so far amazingly well ! The tankless heater I purchased is top of the line and I’m excited to see what kind of savings I’m going to get if any ? I’ll know in a month or two how much it costs to operate it.. compared to my old school heater … everything went well!
Verified purchase: Yes | Condition: New
Replaced an 8 year old ecosmart. Essentially the same unit. Somehow this one is far better than other. Able to set water temp to lower temp and more comfortable. Would highly recommend unit
Verified purchase: Yes | Condition: New
This water heater is perfect for my little house, endless hot water. Was somewhat of a challenge to DIY install but I made it happen. This unit drinks lots of power. Be sure you have room in your panel. Shark Bite fittings with copper plumbing is essential, much faster. Would definitely buy this again.
Verified purchase: Yes | Condition: New
Of course this is new, and we don't know how long this unit will last with the hard water we have in Wesr Texas (scaling), so far it is wonderful. It provides much more hot water than our previous u it, and will not run out, since it is an on demand unit. It was easy to install.
Verified purchase: Yes | Condition: New
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