Great laptop but I had one major issue that is my fault for not predicting.
The laptop is great and it is exactly how it is in the product description. I wanted a travel laptop and I really wanted this one to work for me, but it didn't. I could not tell it was refurbished and looked new to me. The system runs fine and the batter lasted for about 4 hours for me and was at 50% with just web browsing. The major problem I had was the memory on the hard drive. It was my fault for not predicting this issue so that's why I'm not faulting the laptop or the seller. 32gb is not enough. The OS uses about 25gb just to run, so you really only have about 7 gb of free space. When it tried to do a system update, there wasn't enough memory to complete it and it prevented up my computer from saving anything or even continuing the update. The update was probably around 8gb. Even with using 128gb external flash drive, I could not figure out how to use it in order to help with the update. I know on some updates, it will give the person the option to use the external memory as over flow, but I did not get this option. Maybe if you are more tech savy than me, you can do it. Knowing this, I would only purchase a laptop with more than 100gb of hard drive memory so I won't run into this problem.