This ARRIS Wi-Fi Router seems to be a... good Motorola product. I had a year's experience with it's(ComCast-provided) big brother ARRIS TG1682G, and decided to purchase the SBG6580 to save the $10/month rental fee. The SBG6580 is a well-thought-out, easy-to-use network tool, and I had it hooked up to my home system in about 10 minutes out of the box. After a short phone call to Comcast/Xfinity, where they connect it to their servers, I was surfing the web at 50+ Mbps via the ethernet port, and 35 Mbps via Wi-Fi radio. This router has very good help screens to aid the user in setting up it's many variable features. The router works well with our Magic Jack phone system, too. But is doesn't show the names of connected devices like the TG1682G does, only active channels and signal levels of connected devices, so one has to guess about who or what is actively using the router. Also, the RF output power seem a bit lower than the TG1682G, as we can't move as far away with our laptops and tablets as before.
Verified purchase: Yes | Condition: Pre-owned
I had my Optimum Modem and Router plugged in right... before I hooked this modem/router in and check the speed and was up to 40mb/s for download. After I hooked this Motorola modem/router it only went up to 20mb/s for DL speed with an average of 13mb/s. I ran a battery of test, meaning I perform the speed test 3 times with each modem/router and calculated the average speed. I´m truly disappointed as I thought the priced difference (over 200USD) was due to brand and newer models and not performance. I can still steam videos but sometimes I have to leave them loading before watching which never happened before.
Verified purchase: Yes | Condition: Pre-owned
I purchased this used. It didn't come with instruct...ions. But I Google.com. And got instructions on how to hook it up. The Quality the Streaming of Movies is way better than that Modem I was paying $15.00 a month for. I wish I had did this last year when I first got cable and Internet service I would have saved myself $210.00 just on that modem. Also I tried to get some help on reprogramming the box I called Motorola and the rep wanted $35.00 for a one year protection. My Question was simple. But that OK I figured it out on my own. Also the Seller was very helpful. By sending emails to me on how to reset the box. I hope this will help you in your decision on buying a modem. This brand is super fast works perfect. Good luck. Ps you can't go wrong buying this item on ebay. Instead of Wa#&/#!& o or Best/$$ And paying upwards $200.00 for it. Good luck on your search.
Verified purchase: Yes | Condition: Pre-owned
Works well, especially with Ethernet, but go to modem website(Arris)... and run quick setup and be sure to set at 5ghz for network band if your provider has it. That will double your mbps rate on WiFi. Otherwise you will run at 2.5 and that’s slow.
Verified purchase: Yes | Condition: Pre-owned
The Modem/Router... is not Plug and play out of the box. It requires calling Time Warner Cable to activate it that takes 30-40 minutes. Once activated works well and has excellent signal range. The configuration utility is not straight forward and is somewhat complicated. Has dual channel transmission 2.4GHz and 5 GHz, however cannot run both channels simultaneously, you have to choose either run on 2.4GHz or 5GHz I think this was a biggest disappointment. Good compact size, no antennas sticking out that a big plus for me. Overall good value for the money.
