It could have included the cable to the laptop, and none of the “...help” advise, etc features worked with neither one of my cars
Verified purchase: Yes | Condition: New
Read in the product description that thi...s product would read codes on a 1995 OBD "1.5" GMC Sonoma. Ordered, and received promptly. Tried to read codes and unit would not recognize or allow manual input of anything older than 1996. Called Actron tech support and they said that different model would have to be purchased to read the '95 model, as this one would not. Please know that with a '95 model with a "OBD 2 compliant" (computer under the hood on the right fender skirt by the coolant reserve tank) this reader will not work, as per Actron themselves. You need a CP9690 according to them. Otherwise, a good quality product and seems easy to use as designed.
Verified purchase: Yes | Condition: New
This does not detect SRS/Air Bag systems or ABS on a 2004 Honda ...Civic EX, other devices in the same price range do with no problem. It does detect the ABS/SRS on a 2005 Pontiac Grand Prix GT however while driving and doing I/M monitoring the device loses OBD Data link connectivity and disables all dash functions on the vehicle which is not only incredibly scary its extremely dangerous. This is the only device this happens with. Not sure if mine is a defect or this is just of bad quality. I'd say go for a Zurich ZR13 instead. Honest opinion. Would not recommend.
Verified purchase: Yes | Condition: New
Used it twice, was very easy and it tells you the part y...ou need and price!! Two thumbs up!!
Verified purchase: Yes | Condition: Pre-owned
This i...s an excellent scanner and has already saved me much more in mechanic costs than I spent on the product. I have a 2002 Ford Expedition that was clearly misfiring but was not displaying any codes. I saw a YouTube video where the YouTuber had the exact same issue and demonstrated how to determine which cylinder was misfiring if no codes were displayed. I noticed he was using this same exact scanner to perform his diagnostic tests, so that is why I purchased this one … knowing that it would work. Sure enough, I was able to run the diagnostic test and immediately identified that cylinder 4 was misfiring. I replaced the coil and spark plug and the vehicle is running flawlessly again. I definitely saved a lot of money that it would have cost to have a mechanic run diagnostics and ultimately repair. I had originally purchased a different and admittedly cheaper brand scanner that was supposed to be able to perform the same diagnostic tests as this scanner, but it was unable to do so. I would definitely recommend this scanner. I know it will be invaluable to me for my vehicles.
Verified purchase: Yes | Condition: New