Aside from the week long delivery time, these came in a simple package, and came with absolutely everything you'd see in a normal box. It had the earbuds, the case, the tips (in a separate bag as to not damage them, good.), and of course, a USB-A to USB-C cable. I seen a few tiny scratches or just inperfections on the case, but they were tiny and I was nitpicking because it was my first time buying refurbished, so I had to be sure. The ANC is amazing, as expected. You can activate it either through the app (which also allows you to change how to), or by clicking the left earbud. If you have never tried foam ear tips before, it will be a bit strange putting these in, as it was for myself. But, you can always try to squeeze the ear tip before putting it in to try to mitigate this problem as it will then conform comfortably to your ear size. Make sure you are using the correct ear tips. The Battery Life, my favorite part about this. I don't know how it's possible, but I used these things for like 40 minutes straight, and I kid you not, they dropped a total of 0% battery, in both earbuds. Safe to say, the battery life is nothing short of incredible. The charging speed of the earbuds, is absolutely amazing too. I believe it's 3 minutes for a hour of playback. There is also wireless charging, if you enjoy that type of thing. Many of the features are things you need the Sony "Headphones" app for, which you can get on either IOS or Android, so make sure you get that as it will allow you to use the rest of the features on these. The earbuds themselves, they are rather glossy and hard to get out of the case like you would normally (by pulling them up). My solution is to press from the outside of the earbud (the part that resides in the middle of the charging case, which is also very smooth), and just press inwards. They pop right out like this. The earbuds are pretty bulbous in my opinion, but they still stay in your ears, so I don't think it matters. The Mic quality is decent, I've tested it a few times, never with much background noise, though. Reviews I've seen on these say that the background sound removal isn't the best, but that it works. I would say that calling on these is super easy and possible, though. Features if you don't like reading: Active noise cancellation Ambient sound mode Hi-Res Audio Wireless Adaptive Sound Control Bluetooth 5.3 Speak-to-Chat Touch controls Up to 8 hours of battery life (with noise cancellation on) IPX4 water resistance Quick charging (up to 1 hour of playback with 3 minutes of charge) Multipoint connection support LDAC support for high-quality wireless audio (Android Only) DSEE Extreme for upscaling compressed audio filesRead full review
Verified purchase: Yes | Condition: Refurbished
i have a pair of trueengine soundpeats earbuds,they are awesome. the sony earbuds have better bluetooth, and a little better fidelity and resolution of sound, much better battery life, though i was hoping they would be louder as i purchased them for pairing to my walkman nw-zx507 player. overall they are sufficient.wish i had something better to say about them.
Verified purchase: Yes | Condition: Refurbished
I am a fan of Sony headphones and earbuds. The music reproduction is very good, and the NC for blocking noise on airplanes, coffee shops etc is superb. Sony finally added multi bluetooth to this version so that is a plus. BUT..... I have purchased Sony/Jabra/Pixel etc higher-end buds and NONE of them can block noise without totally muffling and distorting voice on outbound calls. I purchased these because the reviews were good for this specific task. They work fine in my mostly-silent home office, but if you are in a somewhat noisier environment they are simply unusable to take a call. (coffee shop, airplane etc). I get this is not an easy task as the mic is located well away from my mouth, but still surprises me that they cannot get this right...the mic in my Pixel phone does a very good job at cancelling coffee shop noise, without distorting my outgoing voice. Read full review
Verified purchase: Yes | Condition: Refurbished
Works perfectly. I love these. If you're getting them in a light color they dirty easy if you have waxy ears but its perfect.
Verified purchase: Yes | Condition: Refurbished
Great item! Love everything about these. My only complaint is that sometimes while I'm listening the sound cuts off in the right earbud for about 30 seconds and then it reconnects. Not sure if it's because these were refurbished, but I was aware of that risk before buying them. Doesn't happen very often.
Verified purchase: Yes | Condition: Refurbished
Item was new as promised. However the user guide was aimed for somewhere else and in labels etc were in Cyrillic alphabet. It works fine. This design is a little harder to keep in my ears at the gym. (Had a previous 3rd edition that stayed easier
Verified purchase: Yes | Condition: New
These headphones feel like brand new items and are in perfect state. The battery lasts as long as new ones, and the audio is flawless.
Verified purchase: Yes | Condition: Refurbished
The prior model fit my ears perfectly...this model does not. I've tried each of the plugs and none fit well. Sad, because the sound quality is nice, but when the buds don;t fit, you cannot experience it.
Verified purchase: Yes | Condition: New
I had to buy new ear foams for my small ears but other than that, they work fine. There was a little static one time, but it hasn't come back.
Verified purchase: Yes | Condition: Refurbished
The Sony xm5 works just like new battery wasn't a problem but right bud did show 10% difference at times but they both die at about 7.5 - 8 hrs. Other than that these are now my favorite buds of the 7 pair I have
Verified purchase: Yes | Condition: Refurbished
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