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This is a compact, easy to clean little grill. The grill grates come off easily for cleaning. It cooks fast and the controls are easy to use. The little drip tray catches the grease easily and is easy to clean also. I like to cook my steaks and chicken with it. Love it!
Verified purchase: Yes | Condition: New
I had the older model for at least 10 years. Loved it! I thought this one would be identical. It wasn't... They shrunk it! This grill is tiny. My old grill is at least 30-40% bigger and wider. It's quite a disappointment. The picture makes it appear quite large. You can barely fit two sandwich breads side by side. (it's really a tight fit) Do I love how it works, yes. Ease of clean, yes. Drip tray, yes. Would I buy it again? No. I need a family size grill, not a single person grill.
Verified purchase: Yes | Condition: New
I wanted an indoor grill that had removable grill plates and could open flat for more cooking area. This grill does that as described. I have a Sunbeam model that does not open fully nor has removable plates, so it's really difficult to try to clean it or cook more food on it. The only thing that is disappointing on this model is that the non-stick surface is starting to flake in a few spots on the lower grill plate. I have only used it less than a dozen times. The Sunbeam one I have had for years and I have not had a problem with the non-stick surface. So I like this Hamilton Beach one, but I can't give it a 5 star rating because of the problem I have encountered with the nonstick surface - but maybe that is just my item.
This grill is amazing and makes cooking and afterthought. The only problem i have is the edges around the interchangeable plates of the grill are not raised high enough. Instead of the unwanted runoff going into the tray it can leak over the sides creating a mess to be cleaned later. Small thing to a giant though.
Verified purchase: Yes | Condition: New
It has some very low quality parts. Around two months after purchasing it, the upper grill plate holder got stuck in its place and wouldn't budge which made it difficult to remove the plate for cleaning. We had to use a knife to move it a little in order to remove the plate and it broke off less than a month later. I know that using a knife might be the reason for breaking it, but the thing wont budge whatsoever and It's supposed to be easy to clean and assemble, but this one wasn't. It's supposed to be new and you should't go through this hassle with a new one. Other than that it worked properly and was easy to us, but unfortunately it's been sitting in a cabinet ever since. Thank you.
Verified purchase: No